Product Design: VGo Video-conferencing Robot

Innovation And Design For Efficient Telecommuting

VGo Communications, Inc partnered with Helix to develop their flagship videoconferencing robot. The objective was to create the industrial design for a robot in this new market segment. We created an experience for the user with a clean and non-intimidating aesthetic, appropriate ergonomics, interface, height and a quiet, mobile product. While developing the look and feel of the device the team needed to maintain critical features such as line of sight, sensor placement, and chassis requirements. Other areas of focus were internal cable management and component placement, as well as service access. The VGo is currently on the market being used in multiple industries.

A Closer Look At The Project

“Leading edge industrial design setting the standard for a non-intimidating user experience in this new market segment.”
6″ LCD for Clear viewing
Vgo for Technical Guidance
Vgo for Medical use

Project Objectives:

  • Create a leading-edge design language for a brand-new market
  • Create a positive user experience through personal interaction
  • Collect user feedback on design and concepts

Helix’s Approach:

  • Collaborate with VGo’s engineering team to ensure critical features are maintained
  • Research current high-tech product aesthetics to set a baseline for the design language
  • Provide design options for a non-intimidating approachable product
  • Prototype multiple solutions for form, size and functional evaluation
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Product Solutions:

  • Delivered a verified form for a brand-new market
  • Created a user-friendly experience
  • Provided a cutting-edge timeless design
  • Established a brand language for the company

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